WELL is a patient communication infrastructure for healthcare. We enable enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat.
With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue.
Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2. WELL serves many of the country’s leading health systems and more than 20 million patients.
WELL is proud to have been named one of the 2020 Central Coast Best Places to Work by the Pacific Coast Business Times and one of the 2020 Best Places to Work in Healthcare by Modern Healthcare.
WELL is seeking a talented Director of... Client Training to join our fast growing organization. You will join WELL’s Client Success team and will report directly to our VP of Client Success.
Training lays the foundation for WELL’s Client experience and their ultimate success with WELL. The purpose of this role is to develop a Client Training Program to support the success of new and existing clients while increasing implementation efficiency. You will be responsible for creating a learning and training strategy that includes client-facing training materials on feature functionality and supports the effective use of WELL for all current and prospective clients.
WELL is headquartered in Santa Barbara, CA. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. For this role, we are open to candidates that would like to relocate to Santa Barbara, or those that currently reside within the United States that are seeking a permanently remote role.
PERKS AND BENEFITS
WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.
We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind