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Job Description We have immediate openings for WORK-FROM-HOME Customer Service Agents in the Dallas area for beauty products!! Accepting entry-level call center experience! Job Title: WFH Entry Customer Service Representative Location: Downtown Dallas - easily accessible along the Dart Rail & Bus Line • * Position is WORK FROM HOME and willl be expected to return to the office at a future date ** Pay: $11.50/hr - $12.00/hr (based on experience) Schedule: 40 hour work week! Must be flexible to work any shift given between 7am to 11pm any day of the week. Job Details: Customer Service Representatives will be assisting callers with questions regarding beauty/skin care product lines, taking orders, and processing payments over the phone or via chat. Qualifications/Requirements: • Prior experience in the cosmetology, esthetics, or skincare industry is highly preferred!! • Must have own internet modem & Ethernet cable at home • Customer service attitude • Must be computer... literate • 35 wpm typing • Preferred candidates will demonstrate passion for taking care of the customer & high energy level • HS Diploma or GED Application Process Includes: • Skills Testing • Drug testing • Criminal Background check To Apply for this Job: Click the Apply Online button, then: • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job. • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application. After completing the online application, for immediate consideration, you will need to email your Resume to [email protected] to schedule a phone interview with a recruiter. Please enter " WFH Entry CSR" in subject line. #CB #ZIP Company Description CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone specializes in servicing a wide variety of industries including Office Professional, Accounting, Finance, Call Center, Healthcare, IT, Engineering as well as many others. CornerStone prides itself in getting it right the first time, which leads to our superior employee retention and client satisfaction. We have achieved this by constantly scrutinizing our systems, our relationships, our marketing, and our work environment. Our relationships extend to hundreds of companies and thousands of temporary associates in the Dallas-Fort Worth area. We pride ourselves on maintaining long-term relationships with our clients and job seekers. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity
FlashSpread is a FinTech platform that sells directly to Banks as well as integrates with some of the largest FinTech providers in the space. We are growing rapidly and our Customer Success Manager will get exposure to all aspects of support Product Marketing, Sales and Customer Engagement and Enablement within the banking/lending space. Our clients love us and we need some one to help us continue our success. This position is for an extremely self-motivated and disciplined person. You must be looking for a career, not just a job. This is the opportunity to become one of the early employees of a startup that is signing up S&P 500 customers as clients. You will be given a lot of responsibility and since it is a small team, your impact will be felt throughout the company. We treat everyone as adults, which means that you will not have a manager watching over you, but you will have the support of the entire team. Currently the company is completely distributed and will remain that way... for the foreseeable future due to Covid-19. However, this candidate must live on the East Coast to support our clients in that timezone. As a customer first company your position is one of the most important. You are the gatekeeper to our customers. You are solely responsible for ensuring customer engagement and retention and will report directly to the CEO. Responsibilities • Become a master of our Support Software (FreshDesk) • Ensure that our SLA’s are upheld • Create and maintain knowledge base articles for customer self-help • Assist customers as needed with setting up and navigating the platform • Conduct training sessions/webinars as needed • Conduct pre-sales product demos • Help create the customer success playbook • Understand what the customer needs/wants and identify product gaps and prioritize them. • Own the full product development cycle end-to-end for a new feature of FlashSpread. • Work with the product team to prioritize new features • Survey customers to identify priorities for product development • Communicate new features to current customers and ensure engagement Ideal Candidate: • Will be on the East Coast Time Zone. • Have Commercial Banking and/or Underwriting experience and want to leverage those skills for something more exciting and interesting. • You are not shy. You are quick to join a conversation and provide your data-driven feedback and/or opinion – and most importantly, you know the difference between those two. While you will not be micro managed, we will have a lot of integration via zoom and slack and care to hear from you. • Familiarity with and excitement about the FinTech and SaaS space. Preferred Skills • Exposure to startups in the software space • Exposure to Customer Support software (FreshDesk is a bonus) • Candidates should have a curiosity about products and an analytical approach to thinking about technology • Currently enrolled and pursuing an MBA degree Core Values Our company has been deeply rooted in our core values “CITES” pronounced (See -Tuhs) since inception. These values should be embodied in both the personal and professional lives of all our investors and employees. If (and only if) you read the below and think that it describes you then please apply within. Continuous Improvement: There is no such thing as a minor improvement. Any step taken towards betterment is a giant leap. You must put forth the effort to make our software, business, lives and communities the best possible version, constantly. Inclusive Meritocracy: Inclusive stands for diversity and Meritocracy means both people and performance matters. We believe that diverse points of view add value and improve performance. We accept ideas from any source that have merit in improving our stakeholders' condition. Transparency: Never hide issues and always be truthful. Always lead by example and make any issues known so that we can work collectively to find a meaningful solution that goes beyond the problem to fix the root cause. Empathy: Work hard to understand the feelings of one another. Once you understand their emotions you will know best how to help solve their problems. Simplicity: While extremely difficult to accomplish, complex problems are best solved with simple solutions. Good luck and we hope to hear from you soon
Help Desk Specialist Forney, TX Full Time/Direct Hire W2 Looking for a Help Desk Specialist who will be responsible for day to day help desk responsibilities but also has some business technology background. Self-driven and dependable professional, this position gives the opportunity to learn new technology and move up within the company. Responsibilities/Skills Required: • Assist with the following: • Printer and other daily tasks • hardware update • migrating to cloud • Research and find the root cause • Optimize processes • ERP • Execute on projects • Business technology
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