The Apartment Association of Greater Los Angeles (AAGLA) has been the voice of the multifamily housing industry for 100 years! It is membership-based trade association that provides professional advice and advocacy on behalf of the multifamily housing industry and its members who are comprised of owners, managers and suppliers.
AAGLA is currently expanding their membership services capability and is seeking a customer-service oriented, self-motivated, and ambitious Property Management Liaison to support the organization’s membership base in the role of Manager, Operational Advisor. The successful candidate will be looking for career growth and offer the ability to help contribute to AAGLA’s overall strategy of providing superlative management and operational advice to its membership base comprised of mostly “mom and pop” rental property owners.
As a Property Management Liaison - Member Services Representative, you will be responsible for providing our members with exceptional... customer service, developing strong and supportive relationships that provide guidance focused on the specific needs of each member. Specifically, you will play an integral role in outreach; connecting with members who are up for renewal and reconnecting members that have been away for any period, ensuring their renewal is as seamless as possible and they are informed of any new law, policy and procedure updates.
Occasionally, you will also assist new members in the enrollment process as determined by the needs of AAGLA.
Willingness to take certification courses and be tested in specified areas
Education and Experience
· High school diploma, College degree preferred.
· Excellent English written and communication skills
· Prior residential rental property management experience a must
· Bi-lingual in Spanish or other language a plus
This position offers a competitive compensation package, discretionary bonus plan, excellent benefits, and work environment. AAGLA is located just West of downtown Los Angeles. Currently, due to COVID-19, most employees are temporarily working remotely, but in-person orientation and training may be required.
AAGLA is not currently sponsoring work visas or transfers. Green Card or citizenship required. AAGLA is an Equal Opportunity Employer. . Interested parties should submit their resume to aaglajobs. For more information,