Federal Reserve Bank of Boston
The Onboarding Strategy Manager is responsible for helping define and execute a scalable onboarding strategy, with clearly defined processes and operations which will enable thousands of financial institutions to benefit from a next-generation payment platform.
A requirement of this position is that the employee must be fully vaccinated against COVID-19 or qualify for an accommodation from the Bank's vaccination policy; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank.
The Onboarding Strategy Manager is responsible for helping define and execute a scalable onboarding strategy, with clearly defined processes and operations which will enable thousands of financial institutions to benefit from a next-generation payment platform. This strategy will include approaches for offering an efficient seamless and best in class onboarding process to both... payment processors and aggregators so they can onboard their customers on a large scale, and to financial institutions across the country that connect directly to the FedNow service.
Through direct engagement with financial institutions, service providers, and vendors the onboarding strategy manager will facilitate FedNow adoption, help shape the evolution of the service, and ensure clients are ready from an operational and technical preparedness standpoint to integrate, test and go-live with the service - while delivering a superior customer experience. Success will also be dependent on internal collaboration across multi-functional teams including Product, Operations, Business Integration, Technology, Sales and Industry Relations.
The ideal candidate will work towards gaining a strong understanding of the end-to-end product management life cycle for the FedNow Service and will be a subject matter expert on features and functionality of the service. The onboarding strategy manager will support the Industry Readiness Lead to ensure industry readiness when the service goes live and beyondFull Time / Part Time
Full timeRegular / Temporary
RegularJob Exempt (Yes / No)
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.