Business Systems Analyst Consultant ( Digital Identity )

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.

We are all united in delivering the best experience for our customers.

As a Business Systems Analyst Consultant within PNC's Enterprise Technology & Security organization, you will be based in Pittsburgh, PA.

Remote work will be considered for a well-qualified candidate.

Job Description

Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.

Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements .

Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed .

Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results .

Analyzes, defines... and documents clients requirements, and revises existing systems logic challenges, as necessary.

Support release manager and release team as needed to support any weekend release process

Creating and maintaining reports within proper tools to support the release process.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Business Assessment – Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.

Business Process Modeling – Knowledge of the activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement.

IT Environment – Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.

IT Project Management – Knowledge of and the ability to plan, organize, monitor and control IT projects ensuring the utilization of technical resources to better achieve project objectives.

Requirements Analysis – Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.

Technical Writing/Documentation – Knowledge of the technical language and writing approach, and the ability to write paper-based and on-line technical reference documentation (guidelines, standards, procedures, processes, applications, etc.)

Workflow Analysis – Knowledge of and ability to manage IT work activities, processes and progress within a system to improve organizational efficiency and effectiveness.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.

Certifications are often desired.

In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Base Salary : $55,000 - $142,600

Where a person is paid in the compensation range is aligned to their experience and skills.

Placement within the compensation range is based on the specific role and the following factors:

Lower in range – Building skills and experience in the job

Within the range – Experience and skills align with proficiency in the role

Higher in range – Experience and skills add value above typical requirements of the role

Compensation Range may vary based on Geographic Location

INCENTIVE

Role is incentive eligible with the payment based upon company, business and individual performance.

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.

Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.

To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC .

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs.

If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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