GitHub helps companies, organizations, and groups of individuals succeed by allowing them to build better software, together. We are building the global platform for developer collaboration to accelerate human progress. We want our Community to be the Hub of GitHub!!!
About the Role:
The GitHub Community Forum is such an important part of who we are as a company. It’s a place where members build networks, learn from each other, give valuable insights to the company, and so much more. The Community Support & Engagement team’s focus is all about supporting the community, developing and launching new community programs, measuring the success of these programs, and doing it all at scale. We're looking for a great Community Manager to help us nurture this amazing community.
You will work cross functionally to solicit feedback and drive internal participation on engagement ideas via the forums channel. You will inform strategic management of the forum content and streamline moderation to... help all GitHub users to be successful – leveraging the support of our customer success and support teams and community managers to moderate and act as community & product specialists within the forum. You are committed to the success of the open source and GitHub communities and focused on the engagement, enjoyment, and growth of our communities. You believe in nurturing a “pay it forward” approach, helping customers successfully help each other through this channel.
What You’ll Do:
What We’re Looking For:
Key Skills / Experience
Who We Are:
GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.
Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner