Technology Infrastructure Coordinator - Remote Job ID 15899 Posted 17-05-2021 Service line GWS Segment Role type Full-time Location(s) Remote - US - Remote - US - United States of America This is a remote position, but the ideal candidate will need to have access to a major airport for travel. This position will require 50% travel within the United States..
- Key Responsibilities* Responsible for the areas that maintain technical infrastructure for national, regional, and global services applications/systems. Helps mitigate client's risk by approving and enforcing client's best practices. Manages a large portfolio of different systems and technologies.
Collaborates with colleagues toward decision making on initiatives which have mid and long-term impact on client initiatives. Collaborates with client and vendors to assure minimal impact of regular maintenance activities needed to assure the availability of stable and secure infrastructure services. Define project scope and schedule... while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects Work with the development team and product owner to set realistic expectations for deliverables Responsible for tracking and keeping finances and budget for the projects Assisting with the handoff of new software updates to support groups Assisting with creating communications regarding software updates Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance Troubleshoot and resolve issues in our development, testing and production environments.
- Requirements* Develops self & others through coaching, contributing to team success, continuously learning and sharing knowledge Build and sustain relationships Demonstrates tactical ownership for the management and support of assigned infrastructure areas participating in initiatives to maintain a secure and effective technical infrastructure service Demonstrates high analytic skills and is self-motivated/directed Applies standards consistently across all solutions Develops and contributes to policies, standards and procedures, and documentation of best practices/process improvements Ability to successfully complete and resolve complex issues Demonstrates strategic foresight while employing hands-on technical skills on projects and work assignments Demonstrates ability to develop, organize and analyze performance metrics in their given function Demonstrates ability to develop and communicate on standard operating procedures within their given function Delivers by possessing and demonstrating productivity, professionalism, customer service attitude, attention to detail and quality; ability to multitask; team focus, strong interpersonal skills, strong verbal and written communication skills and adherence to standard operating procedures Demonstrates ability to adapt to a rapidly changing environment and ability to take direction from multiple areas Demonstrates strong skills utilizing documentation and presentation tools such as Visio and PowerPoint Demonstrates deep knowledge of and experience with technical infrastructure Demonstrates tactical competencies within a technical domain Identifies and leverages best practices with peer teams Actively and regularly participates in team meetings Demonstrates ability to train on and document technical concepts and procedures and cross trains others on these areas of expertise Understands and operates within agreed SLAs.Preferred Skills and Background: Ideal candidates for the Infrastructure Engineering Lead position will have 5+ years of experience in the technology engineering field, and must possess strong knowledge of team supported systems and services, along with a broad knowledge of infrastructure and IT service offerings. Contributes to execution plans and executes technical infrastructure projects to upgrade or refresh supported systems Understands LAN/WAN technologies and connectivity Familiarity with virtualization, replication and storage concepts Process-oriented and familiarity with project planning and execution phases Resourcing and coordinating the work of other contractors and teams Ability to identify and resolve issues, risks and mitigation Understands business terminology and ability to translate it into IT requirement RCDD or comparable field experience Pay range is $75-80,000.
- Benefits for Full-Time Employees* Corporate welfare benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance 401(k) Plan Paid time off, parental leave, and holidays are available as established by Company policy.Benefits for Part-Time or Temporary Employees 401(k) Plan Paid sick time is available as established by Company policy.Benefits for Union Employees Benefits will be provided by the local union Employees represented by a union and covered by a collective bargaining agreement are not eligible to participate in CBRE benefit programs CBRE, Inc.
is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans
