DevOps Engineering Manager

CipherHealth is an award-winning healthcare technology company that delivers a comprehensive portfolio of scalable and flexible patient engagement solutions for healthcare organizations to keep patients, staff, families and communities up to date and informed about their preventative, acute or elective care -- whether it is in a hospital, clinic, facility, at home or anywhere in between.

In this historic time, when the entire globe is facing a global healthcare crisis, CipherHealth is out in front helping hundreds of leading healthcare providers like UCSF, Johns Hopkins and University of Pennsylvania manage through this pandemic and beyond with solutions that enable them to deliver remarkable in-care experiences and impactful around-care engagement that empower patients and staff, reduce friction and waste, and drive best possible outcomes.

How can you join the movement?

CipherHealth is seeking a bright, hard-working, tech-savvy person to serve as Engineering Manager to oversee the... continued success of our DevOps team. This is a key position reporting to the Director of Development Operations. As a member of our technology management team, you will partner with other technical leads and engineers to define, implement, and drive best practices in DevOps.

You will be responsible for overseeing our on-going transition to cloud based infrastructure & services in GCP. Infrastructure-as-code expertise from Terraform to Ansible is strongly desired, as is a ‘hands-on’ approach to mentoring team members in these technologies. CI/CD pipeline best practices, including the ‘shift left’ from a security and efficiency perspective, is a strong requirement. You will partner with various teams to leverage your container and kubernetes experience to decouple our monolithic application into cloud native micro services.

You will partner with Product, software engineering, security, and architecture to solve operational problems and balance short-term and long-term needs. Your efforts will ensure that CipherHealth’s platform remains functional and available for the healthcare workers and hospitals providing necessary care around the country.

Responsibilities

• Directly mentor and manage the work of DevOps & Site Reliability engineers
• Manage the engineering recruitment process to grow the team according to plan
• Develop training and continuous development methodologies to ensure high quality talent has a meaningful path forward with us for years to come
• Assess, develop, and deploy frameworks and solutions to improve our systems performance, stability, redundancy, and maintainability
• Enhance and continuously improve our monitoring and telemetry systems (Datadog, Nagios, Stackdriver, NewRelic)
• Partner with stakeholders across technology teams to drive our cloud migration forward
• Partner with platform teams to decouple our applications into cloud native micro services

Requirements

• 4+ years DevOps experience with demonstrated leadership capabilities
• 1+ years of experience as an Engineering manager
• Exceptional communication skills and consensus building skills
• Passion for helping people: our engineers, our team, and the customers we serve
• Demonstrable experience with Terraform and Ansible||Chef||Puppet|| other configuration management tools
• Experience and certifications working with at least one public cloud technology: AWS, Azure, & GCP (preferred)
• A growth-mindset and a desire to discuss new ideas and think collaboratively across the organization.
• A demonstrated ability to self-motivate and own projects from inception to completion.

Nice to haves

• Healthcare related experience
• Regulated data experience: healthcare, finance, education