Responsible for the coordination and execution of multiple website/mobile related projects ensuring consistency with brand strategy and business objectives
Works in partnership with internal and external teams to deliver web projects on time and budget through effective management of the project timeline, issues, risks, dependencies, and deliverables
Has a good understanding of web best practices including user experience, SEO, A/B testing, and website performance optimization
Drives customer-centric service delivery, quality production, and optimization for impact and efficiency
Maintains high-quality data in and leverage analytics to drive data-driven decisions
Manages production agency/vendor management and UAT team to coordinate approval for launch
Adheres to processes and standards for campaign management and assess operational metrics in order to prioritize work and develop business-focused recommendations
Delivers Operational Excellence by identifying and... implementing process improvements and informing standards that enable great customer experience
Uses expertise to influence overall service roadmap and portfolio
Tests pilots and drives adoption of new capabilities
Skills:
Deep familiarity with service production marketing technology, processes, and tools
Experience with website management tools like AEM, Google/Adobe Analytics, JIRA, Confluence is highly desirable
Digital marketing knowledge and experience in multichannel/digital marketing preferred
Ability to apply data and analysis to drive decision making
Strong project management skills to meet goals within constraints of time and budget
Attention to detail to ensure quality and consistency of deliverables
Adept at vendor/agency management to maintain healthy partnerships and deliver operational excellence
Learning mindset and ability to identify/apply learning to other situations
Experience in the software, CPG, pharmaceutical or biotech industry preferred
Education:
Bachelor's degree
3-5+/5-8+ years experience working in digital/software marketing, web production, marketing technology, or marketing operations related functions
3+ years experience in digital marketing, preferably Web/Mobile
