Technology Infrastructure Coordinator - Remote

Technology Infrastructure Coordinator - RemoteJob ID15899Posted17-05-2021Service lineGWS SegmentRole typeFull-timeLocation(s)Remote - US - Remote - US - United States of AmericaThis is a remote position, but the ideal candidate will need to have access to a major airport for travel.This position will require 50% travel within the United States.

• Key Responsibilities*Responsible for the areas that maintain technical infrastructure for national, regional, and global services applications/systems. Helps mitigate client's risk by approving and enforcing client's best practices.Manages a large portfolio of different systems and technologies.

Collaborates with colleagues toward decision making on initiatives which have mid and long-term impact on client initiatives.Collaborates with client and vendors to assure minimal impact of regular maintenance activities needed to assure the availability of stable and secure infrastructure services.Define project scope and schedule while focusing on... regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projectsWork with the development team and product owner to set realistic expectations for deliverablesResponsible for tracking and keeping finances and budget for the projectsAssisting with the handoff of new software updates to support groupsAssisting with creating communications regarding software updatesSupport the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governanceTroubleshoot and resolve issues in our development, testing and production environmentsRequirementsDevelops self & others through coaching, contributing to team success, continuously learning and sharing knowledgeBuild and sustain relationshipsDemonstrates tactical ownership for the management and support of assigned infrastructure areas participating in initiatives to maintain a secure and effective technical infrastructure serviceDemonstrates high analytic skills and is self-motivated/directedApplies standards consistently across all solutionsDevelops and contributes to policies, standards and procedures, and documentation of best practices/process improvementsAbility to successfully complete and resolve complex issuesDemonstrates strategic foresight while employing hands-on technical skills on projects and work assignmentsDemonstrates ability to develop, organize and analyze performance metrics in their given functionDemonstrates ability to develop and communicate on standard operating procedures within their given functionDelivers by possessing and demonstrating productivity, professionalism, customer service attitude, attention to detail and quality; ability to multitask; team focus, strong interpersonal skills, strong verbal and written communication skills and adherence to standard operating proceduresDemonstrates ability to adapt to a rapidly changing environment and ability to take direction from multiple areasDemonstrates strong skills utilizing documentation and presentation tools such as Visio and PowerPointDemonstrates deep knowledge of and experience with technical infrastructureDemonstrates tactical competencies within a technical domainIdentifies and leverages best practices with peer teamsActively and regularly participates in team meetingsDemonstrates ability to train on and document technical concepts and procedures and cross trains others on these areas of expertiseUnderstands and operates within agreed SLAs*Preferred Skills and Background:*Ideal candidates for the Infrastructure Engineering Lead position will have 5+ years of experience in the technology engineering field, and must possess strong knowledge of team supported systems and services, along with a broad knowledge of infrastructure and IT service offerings.

Contributes to execution plans and executes technical infrastructure projects to upgrade or refresh supported systemsUnderstands LAN/WAN technologies and connectivityFamiliarity with virtualization, replication and storage conceptsProcess-oriented and familiarity with project planning and execution phasesResourcing and coordinating the work of other contractors and teamsAbility to identify and resolve issues, risks and mitigationUnderstands business terminology and ability to translate it into IT requirementRCDD or comparable field experiencePay range is $75-80,000Benefits for Full-Time EmployeesCorporate welfare benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD insurance401(k) PlanPaid time off, parental leave, and holidays are available as established by Company policyBenefits for Part-Time or Temporary Employees401(k) PlanPaid sick time is available as established by Company policyBenefits for Union EmployeesBenefits will be provided by the local unionEmployees represented by a union and covered by a collective bargaining agreement are not eligible to participate in CBRE benefit programsCBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans