customer service full time

Job Details

Company DescriptionThird Party Pet is a dynamic organization that provides a variety of enterprise solutions to pet retailers across the country. We offer a culture that values teamwork, innovation, and results. We work in a professional, yet non-corporate environment that allows us to focus on making sure all clients are serviced to the best of our ability. If you are someone that is self-reliant, a team player and motivated to take their career to the next level, you do not want to miss this opportunity.Job DescriptionThird Party Pet is looking for high energy, enthusiastic sales professionals who thrive in a fast-pace team environment while working from home. In this unique career opportunity, you will be responsible for providing remarkable services to our clients by providing them world class customer services as well as guiding them to solutions that fit their needs. A successful candidate will be confident in controlling conversations and understand the importance of value and... urgency when speaking to customers.QualificationsHigh School diploma, GED, or equivalent experience1-2 years' experience with Business to Consumer inside phone sales (Inbound and Outbound)Experience achieving sales revenue goals (daily, weekly and monthly)Experience working in an environment with attendance and performance metrics (i.e. Sales Revenue $, Sell Through Rate, Commissionable sales per Hour, Answer Percentage, Productivity, Quality and Voice of the Customer)Proficiently utilize Microsoft Office, Gsuite and internet search enginesAbility to speak effectively with customers and employees of the organizationStrong organizational, time management, and problem-solving skillsExcellent written and oral communication skillsStrong sense of professionalism and active listening skillsAbility to work with minimal supervision in a remote locationMUST be available to work weekendsMUST reside in the Greater Chicagoland areaAdditional InformationWork-from-Home Equipment & Internet Connectivity requirements:Internet connection speed: 50 Mbps+Internet connection type: Cable or FiberWired, not wireless, connection availableHome Environment and WorkspaceRepresentatives need to have a dedicated workspace as the home office (preferably a separate room) and are responsible for maintaining the workspace in a safe condition, free from hazards and other dangers to people and equipment.Third Party Pet reserves the right to inspect employee's remote workspaces to ensure business requirements are met. It is essential that representatives agree and understand that such inspections are necessary to ensure continuity of Third Party Pet's business and excellent standards of customer service.Team EnvironmentRepresentatives will be members of a larger remote team, with support from managers. There will be additional resources available, team leads and online tools. This is a structured environment and representatives will be provided a schedule they must adhere to daily.All your information will be kept confidential according to EEO guidelines

See something wrong with this listing?

Contact support