Work from home customer support agents help provide services based on the client needs per project.
If you are committed to providing exceptional customer service and ready to start a new opportunity, the time is now to join our work from home team.
Overview:
These positions are truly customer service, in a virtual setting. If you are also looking for a family oriented, professional work from home environment - this is the place for you. We are always looking to expand our virtual family and looking for great people like you. We offer flexible hours, 100% autonomy, all in the comfort of your home.
Seeking experienced customer service, call center, virtual support reps, administrative professionals interested in customer satisfaction & administrative working from home.
If you like guiding and helping others find answers, then we could definitely use your help as a virtual support professional working from your home.
It involves using your home computer and remotely answering... inbound phone calls and live chats over the internet from your home office to assist individuals with customer related support questions as they have issues.
Training starts in a few weeks.
Must have and/or be willing to put together a home office setting in your home (or an area where you can turn into home office with a computer/laptop, internet connection to the wall/router, and headset hook ups).
High level of professionalism and phone demeanor, adequate for business purposes.
Excellent typing, communication and computer skills.
Must be willing to submit to a standard background check, drug test, technology check and voice assessments.
Must be a US resident
Technical Requirements:
CPU i5 (or equivalent), i7 recommended, No Atom, Celeron, Pentium, Opteron processors.
Internet Download Speed 10Mbs down speed minimum.
Internet Upload Speed 10Mbs up speed minimum.
Network Latency Max 250 MS latency max.
OS Win 8.1 (64bit), Win 10 (64bit).
RAM 4GB minimum, 8GB recommended.
Must have a home office set up and ethernet cord you can connect to your computer.
Chromebooks, ipads or similar devices are not acceptable. Must be a desktop or laptop connected to a nearby router or wall for firewall/security purposes
Job Types: Full-time, Contract
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