Overview:
The primary role of the Mercy Kids Connect Virtual Nurse is to serve as a direct access point to Mercy’s broad scope of pediatric services across the organization: Inpatient,Outpatient, Primary care, Specialty care, Support services.
With intimate knowledge and connections to Mercy hospitals, clinics and systems, the Mercy Kids Connect Virtual Nurse is the expert at introducing callers to the appropriate Mercy access point for the patient’s need(s). Access is facilitated by connecting the caller to the right clinical co-worker via telephonic or telehealth channels. Access at times may be supported via email or MyMercy.
The nurse determines connections by using clinical pediatric expertise and defined protocols. Daily work requires exceptional communication and service skills, in addition to detailed discrete documentation in the patient’s electronic medical record.
The role is accountable for service line growth strategies. Through routine data collection and analysis... and reporting requirements, the Mercy Kids Connect team routinely supplies leadership with information for strategic planning and service line analysis.
Qualifications:
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
Pediatric RN, BSN
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