Job DescriptionZendesk is looking for a UI designer who is enthusiastic about making productivity software as beautiful and usable as consumer apps. As a Senior Visual UI Designer in the Design Systems group, you will be part of the team responsible for shaping the future of Zendesk’s product design language and ensuring the spirit of our brand is reflected in product. This is a creative and collaborative role in which you will work closely with other UI, brand, and product designers, product managers, and engineers to ensure our products look and feel as expressive, beautiful, and charming as our brand.The day-to-day* Use the spirit of the Zendesk brand to explore new ways of engaging our customers in our products* Collaborate with a cross-functional team-designers across product and brand, product managers, and engineers-on the next generation design language* Join forces with the Product Design and Brand Identity teams to develop visual design principles for how the brand is... expressed in our products* Collaborate with visual and motion graphic designers to develop and maintain guidelines for a cohesive customer experience* Design micro interactions, transitions and animation for product touchpoints* Design icons, components and asset libraries, including documentation* Remain current on industry and design trends as it relates to branded product experiences* Assist team members across product design in better incorporating brand sensibilities within their own work through office hours, critiques, individual working sessions, and reviewing workThe bigger pictureCustomer experience is an important part of Zendesk’s success, heck it’s what we are in the business of doing best. Not only do we want to do this well, but we want to do it with the charm and realness that is the spirit of the Zendesk brand. As a Senior Visual UI Designer, you’ll be asked to work alongside our principal designer on moodboards, concepts, and prototypes that infuse our products with the unique Zendesk brand, and then find ways to make those concepts reality. You will work iteratively to transform Zendesk into a best-in-class product suite. Most importantly, you will help the rest of the product design org adopt the new design language through the creation of standards and guidelines, and reviewing work through async office hours, critiques, and pairing. The ideal candidate is an enthusiastic collaborator, loves being in the pixels, and enjoys the process of getting new work out into the world.The best part is that you’ll have a whole team to work with - skilled designers, writers, photographers, strategists, producers, as a start - to make sure the work is fresh, exciting, and on-brand.QualificationsBasic* 4+ years working as a visual UI designer* 1+ years experience working with an existing design system* A portfolio that showcases your work, provides detail of your project roles, and shows examples of functional designs demonstrating high degrees of accuracy and attention-to-detail, that you have developed from start to finishPreferred* Strong sense of design principles, typography, layout, and conceptual skills* Comfortable adapting to and building on Zendesk’s brand* The ability to easily understand the ramifications of design decisions on a global level* The ability to rationalize UI design choices, along with pragmatism when visual conflicts require alternative approaches* Understanding of interaction design principles on the web and familiar with accessibility standards* A thirst for learning about modern, emerging web UI patterns* Proficiency in modern design and prototyping tools* Nice-to-have: Skill or passion in any creative area beyond digital design, ex: illustration, prop-making, papercraft, painting, photographyNote: Only applications submitted with a portfolio will be considered.Attributes we’re looking forHumorWe have a sense of humor and can laugh at ourselves. Ha ha.HonestyWe speak up when something looks off or is headed in the wrong direction. We also like to communicate our brand through honest, simple, charming design.SkillsWe want someone who can truly understand our brand and help to weave it into everything the company makes. We love well-crafted products and want someone who can help Zendesk live up to its beautifully simple roots. Also: We will fight over and border radii.RealnessA lot of B2B technology companies like to overcomplicate things. Not us. We strive for beautiful minimalism-in both our product and how we work.About Zendesk - Champions of Customer ServiceZendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to ...@zendesk.com with your specific accommodation request.By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk’s Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.
Associated topics: gui, interactive producer, ui, ui designer, ui ux designer, user experience, user interface, ux, ux ui designer, wireframing
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