Customer Service Representative

Description If you're looking for work as a Customer Service Representative, this position via Robert Half in the Wholesale Distribution field, situated in a dynamic, rapidly-changing call center, might be for you! Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for work in Minneapolis, Minnesota and can work a short-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you!

Your responsibilities in this role

• Contribute accurate, friendly customer service in a timely fashion
• Receive and place telephone calls
• You will likely support business development and client referral goals by actively cross-selling and referring customers
• Manage the fielding and sending of important written business correspondence Requirements - Proficient with diversified computer software and systems
• Strong proficiency in Excel and... other Microsoft Program skills required
• 2+ years of past relevant experience
• Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
• Proven knowledge of SAP
• Proficiency in Purchase Orders
• Customer service experience desired
• Email Correspondence experience highly desired
• Order entry experience
• Foundational knowledge in Inbound Telephone Calls
• Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
• Supportive, positive attitude with a professional demeanour applied to all tasks
• Customer service and office administrative skills
• Excellent verbal, written, and social communication skills
• Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Demonstrated ability to interact effectively with internal and external partners and clients/customers

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, youre working with the best. has been recognized as one of FORTUNEs Most Admired Companies every year since 1998 and was named to Forbes inaugural list of Americas Best Temporary Staffing Firms.

Questions? Call your local office at . All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, youre agreeing to Robert Halfs Terms of Use (www.roberthalf.com/terms-of-use