A healthcare company is seeking a Remote Clinical Administrative Coordinator.
Candidates will be responsible for the following:
Preparing cases for clinical cases for the clinical team to review in the back office
Taking inbound and outbound calls from members for complex medical issues
Ensuring that information is gathered accurately
Applicants must meet the following qualifications:
High School Diploma / GED (or higher)
1+ years of taking 40+ calls in a high volume call center environment
1+ years of experience in health insurance or medical billing
Experience working with key performance indicators (average handle time, call volume, etc)
Pharmacy experience
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