Director of Online Learning Technology - Higher Ed - (Blackboard LMS ...

Together we are powering the future of Higher Education

Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,700 customers and reaching over 20 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.

This position is onsight at the University of St. Thomas in Houston, TX.

About the opportunity

This leadership position will provide direction, guidance, facilitation and execution of academic technology services. Qualified candidates must have extensive experience in planning, developing, implementing, and managing technology-based learning within the higher education industry. The candidate must have a solid understanding of best practices in blended and online education including quality matters, learning theory... curriculum management, delivery models, technology tools, infrastructure, educational quality control, marketing, governance, metrics and business planning.

The Director will manage a team of academic professionals focused on securing, managing and delivering large, complex client engagements that evaluate, build technology-enhanced or fully online learning initiatives; the Director's initial assignment will be managing Instructional Technology Services at the University of St. Thomas.

Where you will make an impact

The Director is expected to contribute to Ellucian's Higher Education growth and development in a variety of ways, including:

Service/Engagement Management: Lead service/engagement planning and budgeting; mobilize and manage service teams; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk

Client Management: Assist in the management of day to day interactions with executive clients and sponsors; create and deliver monthly status reports and presentations

Business Development: Develop and maintain contact with top decision makers at key clients or prospects; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies

Practice Development: Develop practical solutions and methodologies; develop "whitepapers" and "point-of-view" documents; lead training; get published in industry periodicals

People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for remote and on-site delivery teams and staff

What you will bring

• 7+ years of relevant industry or consulting experience.
• 2+ years of experience managing academic technology, distance learning and/or online initiatives.
• Proven ability to set and achieve goals
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Excellent interpersonal, project management and written and verbal communication skills
• Well-developed customer service skills and proven ability to develop and sustain productive customer relationships
• Knowledge of Instructure Blackboard, Respondus, and other Instructional Technology tools
• Proficiency with emerging technologies, such as podcasting, vodcasting, asynchronous/synchronous technologies and virtual worlds
• Ability to plan and lead training for faculty utilizing technology

Extra Credit:

• Web, Portal development experience
• Certified in Quality Matters (Peer Reviewer or Master Reviewer)
• Knowledge of multimedia instructional technologies and synchronous and asynchronous instructional strategies
• Strong understanding of distance education delivery methods
• Strong analytical and technical skills
• A willingness/eagerness to mentor staff
• Mastery of Adobe Acrobat, Presenter, Captivate, Course Management Systems, Audacity, Macromedia Flash, Photoshop or related applications

What makes #Ellucianlife

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• 401k & Bright Plan - to help you save for the future
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 5 charitable days to support the community that supports us
• Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
• Parental leave
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
• Tuition Reimbursement Assistance
• Professional development opportunities

#LI-JG1

Additional Information:
Req ID: 3374
Hiring Type: Full - Time
Level of Experience: Management/Sr. Management
Remote: No
Travel Required: None