ABOUT US:
In a world of “jobs,” we offer “careers!” Come join the team at HEARUSA, the retail division of WS Audiology, a worldwide global family of some of the top hearing aid technologies in the world. Our Support Center Headquarters, located in beautiful Palm Beach Gardens, FL, is actively hiring motivated professionals in all fields to grow with our organization!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Primary responsibility is to handle requests and provide customer service, guidance, and support for hearing care products and/or programs.
- Completes investigations and resolves semi-complex problems.
- Coordinates activities with other internal departments to meet customer needs.
- Supports order tracking, price quoting and scheduling for orders and requests. Identifies, recommends, and helps sell products and/or programs.
- May process invoices, orders and specialize in specific accounts.
REQUIREMENTS:
- High School Diploma or equivalent
- Bachelor’s Degree preferred
- 1-2... years' experience
- Basic Microsoft Office Skills (Word, Excel, PowerPoint, Outlook)
- Database applications
- Willingness to learn and use new computer programs/applications
- Ability to process high volume data entry
- Ability to pay close attention to detail with a high degree of accuracy
- Ability to work quickly, accurately and independently in a fast paced environment
- Basic or advanced written communication skills
- Ability to communicate detailed or technical information clearly, accurately and concisely
- Experience interacting with customers/clients
- Experience or demonstrated ability to work independently
- Ability/willingness to learn
Pay: $17/hr + commission structure
We offer competitive salaries, generous benefits packages (health, dental, vision insurance; 401k with company match), and lots of career development opportunities—we love promoting from within
