Customer Support Intern

This is a remote position.

Job Description

Are you a soon to be computer science graduate looking for real world professional experience?

Passionate about the fast pace of innovation in this field, including cloud computing, cyber security and large scale, distributed systems?

Do you enjoy learning in a high-performance environment?

At Team Venti we check all those boxes and more. We are in search of top students who have the attitude and aptitude to take their classroom learning into the real world. Team Venti interns participate in an accelerated year-round mentorship program that allows them to experience professional life via the assignment of projects that are critical to their team’s success.

We have an opening for a Customer Support Intern. This is a virtual/remote position to join our growing team in the United States. If you think you have the aptitude for technical support roles, we are interested in speaking with you. If you have aspirations of one day expanding... beyond technical support and into systems engineering or even managing others, we can add that to you career development plan (did we already mention how passionate we are about career development?).

As a Customer Support Intern, you will assist end users with Tier 1 technical support mainly around Microsoft Windows, Office and Microsoft 365. All training is provided. This is your opportunity to:

• Join a vibrant IT services organization that is a leader in the Microsoft Cloud
• Show off your passion for technology and getting things done, while interacting with diverse audiences including end users, IT professionals, and executive personnel
• Learn IT by participating in the delivery of projects and collaborate with co-workers in the creation of new service products
• Design what your next role will be knowing you can count with the mentoring and commitment from senior staff

Requirements

• Student is recent graduate or currently enrolled in a Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field, and graduating in 2021 or 2022
• Has good English communication skills (spoken & written)
• Is self-managed, organized and technically curious
• Possesses strong problem-solving and technical leadership skills
• Works well in a diverse/global team environment