Freelance Project Manager

This position can be located anywhere in the United States.

• 10-15 hours per week, 3 months

Female-founded and female-led, Knack Collective is a strategic consultancy and creative studio with diversity at our core. We use proven resourcing models to build an agile team of expert talent for each project, leveraging our expertise in martech enablement and activation, channel marketing and sales programs, and award-winning creative. We understand today’s consumer, who is increasingly diverse, so that we can help our clients authentically engage and connect with their audience—and transform their business. At our core, we see diversity as our strength and a key strategic asset for our clients. We embrace individuality. We are fiercely inclusive, from ideas to identities. We ask, “Why not?” Because at Knack we believe that when you look at a problem differently, brilliant solutions arise.

The primary role of the Project Manager (PM) is to own the full project lifecycle from client... intake to postmortem. This role will encompass tasks such as project scheduling, budget management, resource allocation, billing ownership, client relations and campaign delivery. A successful PM will work alongside all team members to ensure projects are delivering against KPIs and continuously monitor project health via resourcing, profitability, and burn rates. The PM is committed to delivering exceptional project work over and over.

What you will do

• Day-to-day execution and management of multiple accounts, maintaining quality and accuracy
• Work closely with client engagement, strategy and delivery teams to architect solutions that best meet client requirements and ensure delivery is on spec, on time, and on budget
• Experience, desire, and comfort being client facing
• Keep internal teams on track by facilitating communication and project deadlines across multiple departments
• Utilize web-based project management system to effectively communicate schedules, resources, estimates and budgets, and relevant project information
• Support Assistant Project Managers with growth within their role
• Proactively drive conversations with Program Manager and PM Director to develop, challenge, and analyze processes for continuous refinement
• Identify risks and resolve/mitigate wherever possible, escalating when needed and assisting the team in resolution

Who You Are

· Fearlessly Bold – You consistently seek new challenges and bring a creative and growth mindset to the work that you do. You are curious. You ask “why not” and recognize that failure is an integral part of our growth.

· Fiercely Inclusive – You contribute to our safe workplace where people of all identities are welcome. You seek and embrace diversity of thought and encourage all voices to be heard. You remain open to different possibilities and are comfortable being wrong.

· Radically Transparent – You recognize that great ideas can come from anywhere. You engage in discourse and debate founded on data not emotion. You evaluate ideas without ego and move only the best solutions forward. You do this, and all things, with respect and kindness.

· Courageously Authentic – You deploy high levels of integrity to everything you do. You express honestly about how you feel, providing direct and timely feedback to move forward, together. You are compassionate to yourself and others, recognizing the humor and humanity in all of us. You are all a little weird (and we like it that way).

Desired Skills & Experience

• Bachelor’s degree required
• 3-5 years of project management or account management or equivalent work in a marketing/advertising agency a must
• Strong experience with PM tools
• Working knowledge of enterprise tools with the drive to become an expert
• Ability to provide proactive and assertive campaign management in problem solving, managing financial success of projects, maintaining timelines, and reducing churn
• Strong interpersonal skills and able to resolve conflict within their assigned projects
• Salesforce experience a plus
• Experience working within an integrated agency is a must

Knack Collective is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law