Inside Product Specialist 1

Inside Client Product Specialist

At Dell Technologies, we build the extraordinary. Our Inside Product Specialists are those who sell innovation to the world. Responsible for a particular set of products and services, our Specialists learn their portfolio inside and out. Our Inside Sales teams rely on our team for technical advice, both before and during the sales process. Our Specialists directly advise customers on everything from product features and configurations, to pricing and availability. However, complex the question, they’re ready to deliver the technical solutions which meet customers’ needs via phone, chat, social or email. They also reach out to customers in order to proactively help uncover their needs.

Join us as an Inside Client Product Specialist within our Client SolutionsSales team in [Round Rock, TX or Remote] and do the best work of your career while making a profound social impact.

What you’ll achieve

As a Client Solutions Group Inside Product Specialist, you... will deliver technical solutions to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will:

• Be a sales advisor with client technical knowledge for the sales team, working collaboratively to help them fulfill and exceed their goals
• Based on the client’s needs, recommend end-user business solutions, products and services
• Research market factors to anticipate customer needs and propose end-user technical solutions
• Establish relationships, connect with customers and eventually manage your own set of opportunities.
• Proactively reach out to customers to help them solve problems with our solutions
• Assist in the ongoing technical education and development of yourself and the broader team

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with the Inside Product Specialist role:

Essential Requirements

• 1–2 years of experience in a customer-facing role, with proven sales/relationship skills to build upon
• Focus on results both with the team and the individual
• Eagerness to learn and become a specialist in the Client Solutions area of the Dell Technologies portfolio
• Critical thinking and the ability to prioritize
• Technical Knowledge Not Required

Desirable Requirements

• Associate/Bachelor’s degree or Equivalent
• Curiosity in Cutting Edge Client Technology Solutions
• Looking for a career with long term potential in many areas

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here