full time management senior

Job Details

Fusion's Senior Engagement Manager plays a key role within our Delivery team. This role works directly with our clients and delivery team to ensure quality deployments of solutions built in the Fusion Framework®, built on the Force.com cloud platform.
This role, which interfaces with customer executives, client project managers, developers, and business analysts to focus on the following outcomes:
Maintain team effectiveness and efficiency by defining, delivering, and supporting customer projects
Complete projects by coordinating resources and timetables with internal and external stakeholders
Verify application results by conducting system audits of technologies implemented
Recommend strategies, policies, and procedures by evaluating project outcomes, identifying problems, evaluating trends, and anticipating staffing requirements.
Document and/or translate client requirements, use cases, or requests for system configuration
Help achieve financial objectives by forecasting... requirements, analyzing project needs and completing corrective action
Maintain quality service by establishing and enforcing organization standards
Bachelor's degree or higher in Information Systems or related category
3-7 years in a client-facing project management role, ideally in the Enterprise space. Knowledge of financial services or banking is a plus
5-8 years of demonstrated success in a software-based PM role, preferably within a SaaS product company
Ability to work on multiple projects simultaneously
Fast learner and comfortable working in a fast pace working environment
Excellent problem-solving skills and ability to deal with ambiguity
Innovative thinker, collaborative partner who is highly organized, with strong presentation and reporting skills is recommended
Demonstrated knowledge of project delivery methodologies and tools
Ability to be a self-starter, working independently and as part of a team, especially remotely
Experience managing teams of technology professionals of varying skill levels
Proficient in translating business and technical requirements across internal and client groups and communicating with client managers, directors, and VPs
Planning and managing projects to maximize team productivity and efficiency
Strong professional written and verbal communication skills as well as strong conflict resolution and negotiating skills
Salesforce.com or Force.com experience preferred but not required
Ability to travel up to 25% of the time when permissible
Fusion Risk Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment

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