RN Remote Patient Monitoring Coordinator, PIH Health, Home Health, La...

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women's health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation's Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work

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The Remote Patient Monitoring Coordinator supports collaboration, communication, and care coordination with all members of the patient's... healthcare team. Responsible for referral intake, equipment inventory, telemonitoring, and triage of biometric alerts for all patients enrolled in the Remote Patient Monitoring (RPM) program. The Remote Patient Monitoring Coordinator performs all duties in a high-level efficient and effective manner, in accordance with departmental objectives, assuring optimal services are provided to the highest level of patient satisfaction.

Required Skills

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  Critical thinking and problem solving skills to identify and resolve problems in a timely manner
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  Demonstrated ability to communicate effectively and tactfully
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  Attention to detail; actively listens and always follows appropriate channels of communication
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  Uses time efficiently, able to deal with frequent change or unexpected events
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  Must be able to handle multiple tasks with interruption
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  Pleasant voice; ability to diffuse escalating situations and engage management when appropriate
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  Strong computer skills with knowledge in Word, Excel, and Electronic Health Record (EHR) documentation
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  Excellent communication, organizational and listening skills
• Required Experience

Required:

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  Current California license as a Registered Nurse
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  Minimum one (1) year professional RN experience
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  Ability to maintain composure and balance multiple conflicting priorities in a fast-paced environment
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  Current CPR card
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  Current California Driver's License and valid auto insurance
• Preferred:
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  Home Health or Hospice experience
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  Bilingual in Spanish/Chinese
• For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram