Req ID: 141567
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Digital Exp. Design Senior Consultant to join our team in Plano, Texas (US-TX), United States (US).
How You’ll Help Us:
As a UX Writer, you will become part of our growing Customer Experience practice, helping NTT DATA create best-in-class digital customer, employee and user experiences.
You will be responsible for creating the copy on everything from buttons to pages to error messages. You will deliver the product’s message from the inside out and make sure that message is consistent, easy to understand, and in line with the goals of the product.
You’ll do this with a group of visual designers, strategists, UI developers and analytics peers, all who believe the best work comes from collaboration, is driven by strategy, and is always... ethically-minded.
Our employee culture is built on learning and growth, transparency and empathy. We hope you’ll join us to help shape it more.
Why The Role Is Important:
The UX Writer is fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive and impactful.
Once You Are Here, You Will:
- Collaborate with UX designers, product teams, and researchers to craft language systems across a variety of contexts, including UI components, to editorial content, to help text
- Design scalable systems and structures to support large amounts of content
- Anticipate customer needs based on their objectives and explore innovative solutions in a space where little precedence exists
- Create user-centered solutions by considering market segment analysis, customer feedback, site metrics, and usability findings
- Use business requirements and customer research to assist in developing scenarios, use cases, and high-level requirements
- Collaborate with UX designers to quickly and iteratively create interaction flows, wireframes, and design mock-ups throughout the design process
Required Qualifications:
- 5 years of professional experience as a UX writer.
- An online portfolio or samples of work demonstrating experience writing content for web/mobile products and digital user experiences.
Preferred:
- Excellent writing and editing skills; a keen sense for attention to detail
- Understanding of email marketing and social channels
- Experience working in a collaborative team, publicly white-boarding, and working directly with cross-functional partners.
- Experience independently driving the design review cycle and closing on design requirements.
- Bachelor’s and/or graduate degree in journalism, design, human-computer interaction (HCI), or equivalent professional experience.
Ideal Mindset:
- Human-centered: You understand human-centered design philosophy and best practices
- A Practical Creative: You enjoy solving complex problems creatively but you are practical in your solutions, realizing the many constraints that may impede the “ideal”
- Flexible Work Style: You work equally well in a participatory, team-based environment as well as needing to work autonomously
Location:
Flexible/remote; client travel expected to be 30% (under normal operating conditions post-COVID)
How You’ll Help Us:
As a UX Writer, you will become part of our growing Customer Experience practice, helping NTT DATA create best-in-class digital customer, employee and user experiences.
You will be responsible for creating the copy on everything from buttons to pages to error messages. You will deliver the product’s message from the inside out and make sure that message is consistent, easy to understand, and in line with the goals of the product.
You’ll do this with a group of visual designers, strategists, UI developers and analytics peers, all who believe the best work comes from collaboration, is driven by strategy, and is always ethically-minded.
Our employee culture is built on learning and growth, transparency and empathy. We hope you’ll join us to help shape it more.
Why The Role Is Important:
The UX Writer is fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive and impactful.
Once You Are Here, You Will:
- Collaborate with UX designers, product teams, and researchers to craft language systems across a variety of contexts, including UI components, to editorial content, to help text
- Design scalable systems and structures to support large amounts of content
- Anticipate customer needs based on their objectives and explore innovative solutions in a space where little precedence exists
- Create user-centered solutions by considering market segment analysis, customer feedback, site metrics, and usability findings
- Use business requirements and customer research to assist in developing scenarios, use cases, and high-level requirements
- Collaborate with UX designers to quickly and iteratively create interaction flows, wireframes, and design mock-ups throughout the design process
Basic Qualifications:
- 5 years of professional experience as a UX writer or similar role.
- An online portfolio or samples of work demonstrating experience writing content for web/mobile products and digital user experiences.
Preferred:
- Excellent writing and editing skills; a keen sense for attention to detail
- Solid understanding of email marketing and social channels is a plus
- Bachelor’s and/or graduate degree in journalism, design, human-computer interaction (HCI), or equivalent professional experience.
- Experience working in a collaborative team, publicly white-boarding, and working directly with cross-functional partners.
- 2+ years of experience independently driving the design review cycle and closing on design requirements.
Ideal Mindset:
- Human-centered: You understand human-centered design philosophy and best practices
- A Practical Creative: You enjoy solving complex problems creatively but you are practical in your solutions, realizing the many constraints that may impede the “ideal”
- Flexible Work Style: You work equally well in a participatory, team-based environment as well as needing to work autonomously
Location:
Flexible/remote; client travel expected to be 30% (under normal operating conditions post-COVID)
Applications should include resume and portfolio of work
CDTS
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law
