Data Science Manager - Conversational AI

By enabling digital workforces, SKAEL is reinventing the way complex human workflows are automated across hundreds of industries in an unprecedented way. SKAEL helps companies fully automate repetitive B2B functions, through easy integrations to hundreds of enterprise systems, while harnessing powerful insights delivered through digital assistants.

SKAEL, a global leader in hyperautomation, provides a no-code digital workforce platform that helps companies of all sizes automate across disparate applications, data sources and documents, while engaging users where they are - email, text, voice, and video communication channels. While hyperautomation is the combination of RPA, ML and NLP, it isn’t just about technologies. It’s about rapidly and systematically identifying, vetting and automating as many business processes as possible, with a focus on increasingly making AI-driven decisions.

SKAEL’s mission is to deliver better user-centric outcomes through intelligent cognitive... automation, empowering a synergistic human digital workforce. The company has been headquartered in San Francisco since its founding in 2016.

About the Team

The SKAI (SKAEL AI) team is in charge of developing and enhancing advanced technologies, such as artificial intelligence, machine learning and data mining, to advance SKAEL’s business and products. The team works on programs in multiple areas such as conversational AI, data wrangling, image processing, behavioral analytics, predictive analytics, business enablement, telemetrics and benchmark analytics. By leveraging advanced technologies and sophisticated algorithms, SKAI’s solutions empower SKAEL’s intelligent digital employees. SKAI comprises data scientists, AI architects, ML engineers and data engineers, and reports to the company’s Chief AI Officer.

Key Responsibilities

As a Senior Data Scientist at SKAEL, you will have a chance to work and conduct research on cutting-edge technologies related NLP, NER and conversation logic through algorithms that improve the way human employees interact with digital employees.

You will design and develop solutions within the Artificial Intelligence spectrum to bring innovation to our hyperautomation platforms. You will report to senior management and influence change.

As part of your role, you may need to:

• Design and implement machine algorithm models to empower SKAEL's proprietary conversational engine
• Collaborate with other data scientists, engineers, and product managers to design the building blocks and define overall requirements for projects
• Develop predictive algorithms supporting the conversational AI capabilities
• Analyze data covering a wide range of information from various document formats and databases
• Demonstrate feasibility of new ideas using proof-of-concept, and help integrate them to the products
• Communicate complex concepts and the results of analyses in a clear and effective manner to technical and non-technical audiences
• Collaborate with other team members and cross-functionally to share knowledge and discuss initiatives

Minimum Qualifications

• A graduate degree in Data Science, Analytics, AI, Statistics or a related field from an accredited institution
• A bachelor’s degree in Computer Science or related field
• 7+ years of relevant work experience, including experience with Python, as well as AI/ML models, frameworks and libraries
• 4+ years of post-MS experience working with NLP projects (internship experience does not count)
• Working knowledge of computational linguistics, machine learning and deep learning algorithms for unstructured data analysis such as CNN, RNN, LSTM, ELMO, ERNIE, BERT, RoBERTa, ALBERT, etc.
• Capable of applying basic principles of data science (machine learning, statistics, computer science, mathematics) to solve technical problems
• Self starter, able to work independently under tight deadlines
• Prepared to work in a team environment and effectively collaborate with other team members to deliver joint solutions
• Can share results and communicate clearly with team members and stakeholders, even in non-technical forums
• Shows desire to acquire new skills and eager to learn from more senior team members
• Able to mentor and guide junior team members

Additional Job Information

Comprehensive benefit package

Remote: Work from home