full time legal

Job Details

This is a work from home position, however to be considered for this role you MUST live within a commutable distance of Kettering, OH.Unlock Your PotentialWhen you join us, you'll be part of dynamic environment with supporting colleagues as well as exciting and meaningful work where you can truly make an impact.. On our Call Center team, this means ensuring our customers' success and we'll do the same for you too with through generous benefits, continuous learning, clear career progression and competitive starting pay ($15.50/hour).What you'll do as an Inbound Fraud Representative?You'll handle in-bound calls, helping our clients and cardholders resolve their potential fraud issues. Trust is vital to building strong relationships with our customers, and in this role you'll be essential in creating that trust. You'll review accounts, research concerns and respond promptly, and most importantly, you'll build relationships with clients, customers and colleagues.What you'll need to... succeedYou'll be an effective listener, with great communication skills and strong customer service skills. You must be motivated, friendly and able to take direction and run with it. You'll also need excellent problem-solving and analytical skills and thrive in a team, giving and getting support every step of the way. On top of this, you'll need proficient computer skills, and be comfortable utilizing PowerPoint, Word, Excel and Outlook programs.Remote WorkYou will be able to work from home, full-time. It will require a quiet, distraction free environment with access to high speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. Occasionally, you will be requested to meet in person, so you must live within commutable distance of [Kettering, OH]What you'll need to be considered for this role*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT - for more information, click here. 6+ months customer service experience of any kind and/or military equivalent experience. Must live within 2 1/2 hour commute of the affiliated Synchrony location you are applying to Confidence using a computer Be 18-years-old or older Have a high school diploma or equivalent Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process Legal authorization to work in the U.S. (this is required). We will not sponsor individuals for employment visas, now or in the future, for this job openingReasonable Accommodation Notice:Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-###-####. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time.Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.To unlock your potential, apply online at www.syfcareers.com

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