Who we are
SpotOn is a cutting-edge payments and software company dedicated to redefining the merchant services industry. SpotOn combines payment processing with customer engagement and business management solutions, giving small and medium businesses the data and tools they need to run and grow their business.
About the role
We're looking for a Lead Product Designer to join our Restaurants team at SpotOn. Using design creativity and user-centered design principles, you will work with cross-functional teams that empower restaurant’s owners to deliver great customer experiences.
About the team
You'll be a core member of the SpotOn design team and will specifically be supporting the Restaurant side of SpotOn's product offerings. We're a location-distributed team across the US, Mexico, and Poland, and include product managers, project managers, front-end web, iOS, and Android developers, as well as back-end developers. You'll report to a design lead on the team.
The current Product... Design Team is formed by 18 people between UX copywriters, illustrators, video creators, and product designers.
Use quantitative and qualitative research/data where necessary to inform your design decisions and approach
Contribute to the strategy and planning phases of new projects and products
Partner with product, data analytics, user research, QA, and engineering to identify requirements, use cases, and user journeys for restaurant products.
Illustrate and communicate complex design solutions across use cases by creating process flows, wireframes, motion studies, prototypes, and high fidelity mock-ups.
Develop and maintain detailed design documentation & specifications for your work.
Use a variety of metrics to evaluate and continuously improve the user experience.
Regularly present your work to senior leaders for review and feedback.
What you’ll need
5+ years of experience as a senior product designer with demonstrable proficiency owning the design process from early-stage ideation through high fidelity design to product ship (consumer-facing and internal products).
Strong communication and presentation skills that allow you to communicate and advocate for complex design ideas clearly and persuasively, influencing peers and leaders.
Strong visual design and prototyping skills.
Experience collaborating with multi-functional teams including product, engineering, and end user groups.
Expert communicator who can encourage and sell a vision.
Self-starter who wants to make SpotOn's applications visually appealing and easy to use.
A passion for small businesses.
We are looking for someone who has designed a legacy rewrite.
Experience participating in and conducting usability and qualitative studies.
Experience designing for iOS, Android, and Web along with a basic working knowledge of HTML5, CSS3, and native mobile technologies, including kiosks or handheld devices.
Experience with Figma / XD and prototyping tools.
SpotOn's excellent benefits package can range based on location - ask your local recruiter about benefit info!
SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law