part time tech

Job Details

job summary:
We have an immediate opening for a short term contract, 6-8 weeks, for a top client in the DFW area. The role is remote and requires someone experienced with software management. The ideal person will have experience reviewing software license usage in a mid to enterprise size organization. Expert attention to detail and the ability to audit software license data that comes with previous experience doing so is a must. The ability to identify any incorrect usage and escalate a ticket to correct the license usage, working with the software support team will be required. Ideal candidate will have used ServiceNow for ticketing previously. Preference is for candidates in the DFW area however candidates outside of the area will be considered. Candidates need to be available to interview the week of April 12th via video and start May 3rd or sooner. All candidates will go through background (education and employment verification) and drug screening.

location: DALLAS, Texas
job... type: Contract
salary: $23 - 25 per hour
work hours: 8am to 5pm
education: High School

responsibilities:

  • Level I/II software management support
  • Software licensing assignment
  • Basic software licensing troubleshooting
  • Assigning licenses and routing tickets.
  • ServiceNow ticketing experience

qualifications:

  • Experience level: Entry Level
  • Minimum 3 years of experience
  • Education: High School (required)

skills:

  • Helpdesk (3 years of experience is required)
  • Microsoft COA audit experience (3 years of experience is required)
  • Software licensing support (3 years of experience is required)
  • Software licensing management (3 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status

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