full time legal

Job Details

Together we are powering the future of Higher EducationHere at Ellucian, we are motivated by a mission the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,700 customers and reaching over 20 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.Location - REMOTE from home (MUST be located on the East Coast)About the opportunityThe Renewals Specialist is a key member of the Customer Success team who drives strategic conversations with our clients that will contribute to retaining partnerships. They will own and lead the renewals process and enhance the customer experience, all while securing long-term commitments. Success will be defined by identifying key players involved in the decision making process, deciphering and communicating pertinent account information... and forecasting your revenue contributions to renewals leadership.Where you will make an impact* Grow and retain customer base by selling multi-year renewal contracts* Engage with existing customers to provide renewal pricing quotes and negotiate terms* Communicate value to customers to ensure a successful renewal process* Collaborate with Sales, Customer Success Managers, and Upper Management to execute the renewal process and ensure a positive experience for the customer* Review customer contracts and understand contractual agreement terms* Understand and represent benefits of offerings at Ellucian* Accurately forecast renewals in Salesforce CRM* Contribute to the growth of the renewal organization by providing feedback on improvements and new processesWhat you will bring* 2+ years renewals experience in inside sales, renewals, or a quota carrying position* Renewals / IT / Cloud / SaaS experience preferred* Proven track record of discovery, negotiation, and closing skills* Strong organizational and time management skills* Excellent communication and interpersonal skills* Self-motivated, adaptable, and proactive* Enthusiastic passion for driving client satisfaction* Experience in using Excel, SFDC, or similar tools* Bachelor's DegreeWho you are* Strive to develop and grow within a company* Have an entrepreneurial mindset and a constant drive to succeed* Are passionate about creating a great customer experience* Solve problems with curiosity and creativity* Have strong negotiation and problem-solving skills* Demonstrate clear communication moxie with the ability to effectively lead conversations* Possess defined organizational skills with attention to detail* Embrace a fun, dynamic, and motivating environment* Invest in relationships internally and externally* Contribute to a positive team environmentWhat makes #Ellucianlife* Comprehensive health coverage: medical, dental, and vision* Flexible time off* 401k & Bright Plan - to help you save for the future* Thrive Flex Program that allows you to contribute towards your health, financial or learning interests* 5 charitable days to support the community that supports us* Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.* Parental leave* Employee referral bonuses to encourage the addition of great new people to the team* We Foster a learning culture with:* Tuition Reimbursement Assistance* Professional development opportunitiesINDREMOTE#LI-MR1Additional Information:Req ID: 2802Hiring Type: Full - TimeLevel of Experience: Mid-CareerRemote: YesTravel Required: 0%-25

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