We're looking for an experienced Senior Product Designer to help innovate and deliver on our product vision. As a product ambassador and member of the design team, you'll have the opportunity to make a big impact by using user research, user experience, interaction design, and visual design to ship a product that small and medium-sized businesses love to use.
This role will report directly to our Director of Product Design and you’ll work with our product team and engineering team as well as cross-functional partners like customer success. You’ll ensure a consistent and high-quality user experience while creating repeatable systems and guides that help design scale across the organization.
We have hubs in Canada, Toronto and in the United States, San Francisco and we’re remote flexible.
Deeply understand and solve complex problems to help our customers manage their business relationships and core business processes.
Design simple, easy-to-use experiences that delight our... users.
Guide collaboration with PMs, engineers, customer support, sales and marketing to oversee user experience for products and features from conception to launch.
Design solutions for a variety of touch areas: web app, Chrome extension, Android, and iOS.
Develop a deep understanding of our customers by using empathy, curiosity, and good research skills.
Contribute to high-level strategic decisions and our roadmap with the product team.
Provide and seek feedback early and often to always push the bar for quality.
Take ownership of the design and user experience for one or more of our core features.
Bring a systems approach when creating solutions and design for scale.
Validate your designs through prototyping, user testing, and talking to customers before and after shipping.
Contribute to our design system to help the team run smoothly.
Shape and grow our design culture by participating in shared studio time, design office hours, sharing inspiration, and bringing new ideas to the company.
Location: Remote - Anywhere
Skills required for this job: