Performs installation, configuration, and maintenance on the companies core financial processing system and mortgage servicing system. Installs and tests upgrades for the core applications.
location: Tampa, Florida
job type: Permanent
salary: $60,000 - 75,000 per year
work hours: 8am to 5pm
Assists with upgrades to the operating system on which the core application runs.
Diagnoses and resolves hardware, software, and connectivity problems for the full range of system related issues including system crashes.
Acts as contact for any system problems that occur during processing or that are reported by users. Analyzes, documents problems, and recommends solutions and initiate corrective action.
Analyzes and assesses existing systems and procedures with an eye towards identifying inefficiencies and finding ways to improve them.
Monitors disk space capacity. Recommends and performs purging of data on a periodic basis.
Updates and... copies the production database to the test database on a periodic time-frame.
Writes, modifies, tests, and maintains back-office job scripts and job plans/schedules on the core financial processing system using Core software programming language.
Writes, modifies and maintains the key Core applications (EMA/EAR) using programming languages (HTML, Power On and basic programming languages) to comply with system changes and business specifications. Debugs existing code to ensure minimal user downtime and maintain maximum service.
Develops software programs utilizing core software language to accommodate requests by business units such as but not limited to automated workflows, postings, reports and on-demand business processes.
Creates and maintains all system form letters and Symform PDF images using Core application Symformpdf.
Develop software documentation in an effort to provide clear understanding of the purpose and operational procedures of the program.
Analyzes, collects data, tests and implements project requests that received by Project management team. Assists in gathering requirements for projects, attends meetings to obtain necessary information and direction to proceed with the development and success of project. Obtains accurate information and conducts thorough testing on all projects.
Provides mentoring and training to other members of the Core Services team regarding architecture and development of host processes.
Establishes internal controls necessary to safeguard information stored within computer system.
Understands and adheres to all department policies, including such items as project request updating (time and comments), deployment procedures, code review, weekly project updates to management.
Participates in the Information Technology Division's on-call rotation.