full time management product

Job Details

Iterable is the growth marketing platform that enables brands to create, execute, and optimize campaigns to power world-class customer engagement across email, push, SMS, in-app and more with unparalleled data flexibility. We are an integrated, cross-channel solution—Iterable is built for marketers, trusted by engineers, and designed with intelligence. We know this space well: our product team built the growth systems that powered Twitter’s early success. We've raised a $60M Series D from top-tier investors like Index Ventures and CRV, and hundreds of companies like Zillow, SeatGeek, and Box rely on us to captivate their many millions of users.
Iterable's momentum grows daily and there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work - SF for the past three years and we have also made Best Places to Work - Denver for 2020. In addition, Wealthfront listed us on their 2020 Career Launching Companies List and we’ve earned... ourselves a top 20 spot among the SaaS 100. We have a nationwide presence with offices in San Francisco, New York, and Denver, plus our first international office in London. Our values are Trust, Growth Mindset, Humility, and Balance, and you can learn more about how we live our values as we scale on Our Culture page or more about our history on our About Us page.
About the role/team:
We are hiring a Product Manager to lead initiatives within our Creation Product Team. Creation is the heart of our user experience. It encompasses everything a Marketing leader does in order to set up how they would like to engage with their customers: from creative content, powerful user segmentation, to configuring campaigns and workflows, to managing channels which they would like to leverage, and even the products that represent their business. The Creation Product Team works very closely with our Design Team and lives by user empathy every day. In this role, you will work closely with internal teams and directly with our customers to help define and prioritize product features related that have a high impact on Iterable’s business. You will have ownership over a broad product portfolio and associated roadmap, delivering delightful and innovative experiences to our customers.
You are passionate about usability and love to work closely with design on the user experience and how customers interact with our product, and are also technical and analytical in nature and can work with engineering to deliver the best solutions. It’s important that you want to help Iterable and our customers grow and succeed. In this role, you’ll report to the Director of Product, Creation Experience.
One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.
In this role you’ll get to:

Contribute to the vision and design of the Creation experience
Serve as the internal “voice of the customer”
Work cross-functionally with Customer Success, Engineering, Marketing, Sales, and other PMs to ship products
Understand customer personas and use cases in order to define product requirements and roll out new features and enhancements
Build use cases and define product requirements to roll out new features and enhancements
Provide ongoing documentation of customer demands and product functionality
Research industry trends to identify new product features and opportunities

We are looking for people who have:

Experience working on a B2B SaaS product
Thrive on solving complex technical problems and partnering with engineering to translate customer needs
Can deliver intuitive UI experiences as well as valuable and usable APIs
Experience working with agile Engineering teams and tools like Jira
Significant experience with user testing and data analysis
Proven ability to drive decisions based on business and technical data
Experience working in a shifting and fast-paced environment
Collaborative team player who is able to work independently and who thrives in a startup environment

Bonus points:

Familiarity with user growth and engagement strategies
Hands-on experience using data analysis tools (e.g. SQL, Excel, Looker) to deliver insights
Prior work experience in B2B and B2C markets

Perks & Benefits:

Paid parental leave
Competitive salaries, meaningful equity, & 401(k) plan
Medical, dental, vision, & life insurance
Flexible PTO
Daily lunch allowance
Monthly Employee Wellness allowance
Quarterly Professional Development allowance
Remote office set-up

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
Last Update: 1/7/21

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