full time tech

Job Details

About ThousandEyes (part of Cisco)
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers.

ThousandEyes is a newly acquired member of the Cisco family, and we are looking to expand our Solutions Engineering team around the globe. This is an amazing opportunity to be part of an exciting, fast-paced industry with a lot of potential for future growth and career-advancement.
About the Role

We are looking for an exceptional Technical Solutions Architect to join our team of super heroes supporting the Central European territory. You will have the... opportunity to be the customer interface of an exciting new technology that was recently acquired by Cisco. You will work closely with the enterprise sales team presenting ThousandEyes in prospective business opportunities; be instrumental in working with prospects during trials and highlight business value; educate prospects, customers and the Cisco sales team on the technology & integration and how it applies to industry trends and business initiatives.
The candidate should possess the following:

Excellent presentation, communication, and problem-solving skills
Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
Knowledge of application and network infrastructures
Knowledge of unified communications
Experience with application and network performance analysis solutions
Experience with packet analysis of network and application protocols
Experience with scripting languages (e.g., Python, Perl, Javascript)

Responsibilities include:

Support the technical sales process being part of a specialist organization

Supporting larger sales motions within Cisco
Helping Sales team qualify opportunity with ThousandEyes
Demonstrate solution to showcase capabilities and use-cases
Build and maintain a technical and trusted advisor relationship with Cisco SE communities
Support customers & partners during solution evaluation
Define scope and define solution deployments
Translate technical capabilities into business value & outcomes for customers

Participate as a member of the SE community and Technical Solution Architect teams

Participate on weekly team meetings
Participate in quarter business review sales meetings
Present technical topics and successful wins
Enable the Cisco Sellers and SE communities
Proactively share knowledge and experience with the teams
Being a go to person when it relates to ThousandEyes technical questions & support in the region
Understand competitive landscape

Interface with Marketing

Support trade shows and networking events
Contribute to blog and social media posts
Suggest and contribute to white-papers and case-studies

Interface with Product Management and Engineering

Provide solution feedback from hands-on use and customer interaction
Provide solution suggestions and enhancements to drive solution strategy
Participate, drive and provide feedback on internal and external solution beta programs

Interface with Customer Success

Coordinate with Customer Success in providing a comprehensive hand off to successfully support post-sales activities with the customers


5+ years of experience and proven track record in a Technical Sales or related profession
A degree in Electrical Engineering, Computer Science or related field
Driver license
Travel required as applicable

Role Location

This role is based in Germany

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