Customer Service - Call Center (Chat - Voice - Social Media)
Recruiter.com is looking to hire Call Center Representatives for a key client growing and expanding their team. All work and training will be done remotely from your home. We will ship equipment to your house to help you get set up for success! You will work for a company that is redefining the way companies interact with consumers. Their technology helps companies create a personalized, predictive, and effortless customer experience across all channels. Their customers are some of the worlds largest and most recognizable brands and they assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
Whats in it for me?
- Proven opportunity for growth (we do not hire any leadership from outside)
- Flexible schedules across many times of day, afternoon... evening and nights
- Great rewards and recognition
- Culturally diverse and engaging environment
- Monthly team building activities
- Great location and fantastic workspace
- No collection calls!
What experience do I need?
- Six months or more of customer service experience
- Great attitude and willingness to learn
- Dependable with reliable transportation
- Good communication skills
- Solid computer/social media skills
- Ability to maintain a positive, empathetic and professional attitude toward customers
- Great problem-solving skills and the desire to help customers
- Ability to do simple math problems
- Multitasking capabilities
- Typing - Data Entry - 35+ WPM
- High School Diploma or equivalent
What is the process?
- Interview and Test
- Pre-Employment Screening (You will need to pass a drug screen and background check going back 10 years - misdemeanors are okay)