full time management sales

Job Details

About the role

Are you customer obsessed, results-driven, entrepreneurial and comfortable operating across functional lines, up and down a distributed organization, to help identify growth opportunities, evaluate operational metrics, and is committed to providing top-tier customer service? This person will also be responsible for vocalizing customer pain points, push for product and customer improvements, leading to the overall success of the business.

What you will do

  • Manage and maintain user relationships throughout the west coast, provide dedicated customer support for our top power users
  • Achieve sales growth targets by assisting users in growing their business, as well as growing the overall power user base
  • Conduct analysis on our most frequent users, helping to identify trends and patterns
  • Brainstorm, plan, and execute seller activation events
  • Streamline the on-boarding process for new users; creating onboarding documents and emphasizing product features based on... customer needs
  • Work closely with customer service, operations, and product teams to troubleshoot customer challenges, resolve problems, ensuring a high quality of customer satisfaction
  • Gather feedback and work closely with product team to design, test, and launch new features
  • Actively brainstorm and propose business solutions that will grow the business

About you

  • Minimum of 5 years in sales, account management, or similar role
  • Bachelor's degree a plus
  • Proven experience meeting or exceeding sales targets
  • Proven experience growing business/portfolio

StockX focuses on E-Commerce, Marketplaces, E-Commerce Platforms, and Online Marketplaces. Their company has offices in Detroit. They have a large team that's between 501-1000 employees. To date, StockX has raised $160M of funding; their latest round was closed on June 2019.

You can view their website at https://stockx.com or find them on Twitter, Facebook, LinkedIn, and Product Hunt

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