Exactly 45 billion dollars is locked up in cash security deposits. We prove that there’s a better way. Rhino is bringing financial flexibility to renters everywhere.
We give renters a choice in a transaction that never offered choice before. We replace upfront security deposits with affordable insurance that saves renters hundreds and thousands of dollars. To date, we have saved renters over $150 million and are trusted in over 1 million homes across all 50 states.
Founded in 2017 and VC backed, Rhino's mission is to utilize technology to offer products and services that break down financial barriers and offer a win-win solution for both renters and property owners/managers alike.
As a Partner Success Manager at Rhino, you’ll join a renowned team that is transforming the future of renting. You will play a key role in growing Rhino’s relationships with our most important partners and helping develop our engagement strategies. With an abundance of unclaimed opportunities ahead of us... you’ll be at the forefront of a team that grows Rhino’s transformative platform to the market on a massive scale.
In this role you will:
Develop and own relationships with senior level decision makers across a few dozen of Rhino’s most strategic real estate owner/operator partnerships
Prepare accounts for a successful launch and expansion with Rhino
Provide strategic analysis and critical thinking as we plan long-term expansion
Identify new opportunities for growth within clients and troubleshoot issues that occur
Analyze account performance and provide creative solutions to grow client base within managed accounts
Assist in gathering client feedback, defining processes, and identifying best practices
Communicate client insights across all relevant departments to optimize customer experience and add value across their portfolio
We’re ideally seeking:
2 - 4 years of experience managing strategic relationships, ideally at a start-up or real estate company
Demonstrable and proven experience retaining and expanding accounts
Superb writing and communication skills
Great interpersonal skills and a team player
A burning desire to win and reach overall company goals
Flexibility - we are disrupting an industry so changes to traditional processes should be expected
Competitive compensation and 401k
Unlimited PTO to give our employees a little extra R&R when they need it
Stock option plan to give our employees a direct stake in Rhino’s success
Comprehensive health coverage (medical, dental, vision)
Remote Work Program to allow for flexibility between home and the office
Generous Parental Leave to create a family-friendly culture
Wellness Perks (Gym, Classpass, & Citibike Memberships)
Commuter Benefits through a Flexible Spending Account
Fintech Equality Coalition Founding member