part time tech

Job Details

Desktop Support / Jr. Server Support Technician (Contract to hire)

This position will be fully remote, however once the shelter in place laws are 100% lifted the ideal candidate will be asked to work in Downtown, Manhattan as per the clients requirements.

This position pays $45.00 per hour on a w-2.

Job Duties (including, but not limited to the following):

Provide client support and technical issue resolution via onsite visits to client's offices, and through email and phone support

Collaborate with project management and network teams to oversee onboarding process for new clients.

Maintain and troubleshoot client hardware, including PC and MAC workstations and laptops, printers/scanners, mobile devices and tablets

Manage and troubleshoot hardware issues (video cards, USB & peripheral devices and drivers)

Update and manage daily calendar activities through Connect Wise

Ongoing ticket management oversight for all clients in a timely manner

Occasional lifting of computer... hardware and related equipment (up to 25lbs)

Required Technical Skills:

Fundamental knowledge of client/server, Active Directory and Operating system technologies to identify and correct issues in client computer systems

Lite Server administration

Create/Manage Active Directory accounts, groups & permissions

Install, configure & manage print queues

Manage domain services & policies

Troubleshoot DNS, DHCP and TCP/IP issues

Strong technical skills in the following areas:

Create/Manage Active Directory accounts, groups & permissions

RSA Microsoft Exchange Administration Citrix XenApp VMware vSphere ActiveSync, XenMobile, and relevant mobile device technologies

Publish/Manage Citrix applications Financial applications, such as Bloomberg, EZE, and NeoVest Microsoft Office Suite applications

Professional Skills:

Self-motivated, detail-oriented and organized

Excellent communication (oral and written), organizational, and presentation skills

Ability to manage/troubleshoot hardware (video cards, USB & peripheral devices and drivers)

Ability to work independently and efficiently to meet deadlines

Ability to collaborate and build relationships with internal teams

Willingness to assist with Helpdesk work when needed

Ability to assess and prioritize work in a fast paced environment

Ability to manage resources both laterally & vertically

Qualifications:

HS diploma required Bachelor's degree a plus Technical certifications and training that align with job duties

3 years of experience minimum with an MSP or related field

Regards

Bill Stevens

Director of Technical Recruiting

PRI Technology

Denville, New Jersey 07834

P: 973.732.5454 x21

Bill.Stevens@PRITechnology.com

www.PriTechnology.com

LinkedIn: www.linkedin.com/pub/bill-stevens/3/26/687

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