Join our Mission to Promote Dialogue between Companies and their Customers
Avochato’s mission is to Promote Dialogue. Thousands of businesses use Avochato to communicate with their customers over SMS, Live Chat, and other messaging channels. In today’s world, people prefer to communicate over messaging— but businesses are built around old technology (like email and phone). Avochato upgrades its customers to messaging, delivering a better customer experience, and improving sales and retention.
Recently named a category leader and Top 50 Product on G2 Crowd for 2020, Avochato handles millions of messages per month across hundreds of happy customers. The company grew 15x in 15 months and raised a $5M Series A at the end of 2018.
Why You'll Love Avochato:
As the Senior UI/UX Designer at Avochato, you will architect the entire user experience of the Avochato platform -- a cloud-based Customer Experience platform. You will be stepping into a feature-rich, high traffic web application that allows over a thousand businesses use to organize and engage in live, two-way conversations with millions of contacts every day: actively improving the customer experience of an app designed to improve Customer Experience.
We need you to help us upgrade and simplify the pathways for new users to begin using our app on mobile and desktop, discover and grow power features, and imagine the next generation of intuitive interactions. The end-users of your handiwork won't be anonymous -- Avochato users are passionate and vocal. Internally, our teams use Avochato to talk and text directly with new customers as well as the existing Avochato community: you will be designing the way your fellow teammates use our software every day to manage those personal and rich interactions.
If you are a strategic and visionary artist who is deeply passionate about building and cultivating beautiful experiences, delighting customers, driving process and engagement, and partnering cross-functionally to help us stay ahead and scale, let’s chat.
This position reports to the CTO and requires high engagement with our existing product and engineering team to execute your vision, as well as collaborating with internal and external stakeholders to understand customer needs.