Service Desk Analyst
Contract with possible conversion - 3-6 months
Prefer local candidates but open to remote
Shift: Sunday-Thursday 4pm-1am or 7pm-4am Pacific Time. Overtime may be requested
The position of Service Desk Analyst assists end-users in identifying and solving complex problems related to computers, hardware, software and other related items via the telephone, email, chat and remote desktop support. Should be fluent in speaking, reading and writing in Mandarin or Cantonese (will be working directly with users in China and Taiwan).
Please include the job ID in your application submission.
About The Client
Our client is a large Managed Service Provider with multiple locations in Southern California.
For over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India and the Dominican Republic. As a pioneer in IT Consulting and Professional Staffing, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others who look to Solugenix to be their trusted partner in providing professional staffing, non-IT and IT solutions